We don’t just help our clients formulate a customer experience strategy. We leverage key insights to implement technology, drive it across channels, monitor results and adapt their culture. Digital disruption is changing the way customers want to do business.
West Monroe is poised to help our clients meet the increasing challenges of managing their customer relationships, analyzing customer data, and delivering a successful customer experience across channels.
Our seasoned Mergers and Acquisitions team works with hundreds of clients each year to make their deals work and their companies strong.
We need M&A experts who will tackle the complex strategies and playbooks for transactions and conduct deep diligence into the operational, technical, and functional dynamics of a deal. Our clients are looking to West Monroe as both a strategic advisor and a tactical implementer.
Are you up to the challenge?
The Operations Excellence team of West Monroe is dedicated to helping companies realize the enduring benefits of business, process, and organizational improvements.
You’ll help our clients transform areas of their business to not just survive, but thrive, in this increasingly complex climate. Our Operations Excellence practice boasts industrial engineers, experts in change management and sustainability, ERP technologists, and seasoned HR professionals.
Brian leverages his quantitative mindset, experience in M&D, and interest in emerging technology to help his clients solve complex business challenges. He believes it’s imperative that he not only understand the business, but also understand the latest technology and encourages and cultivates solutions in a collaborative nature. On a daily basis, he finds mentoring younger generations of consultants extremely rewarding.
"I am proud to be a part of a company that continues to set the bar for high-quality work and high-quality culture. We hire talented individuals but equally as important, we hire interesting and passionate personalities. Here at WMP there is no shortage of fun!"
Jon dedicates time each year to educate new consultants during their first week. His proudest accomplishment at West Monroe is winning the Sequoia award for mentoring.
- Brian Pacula Senior Manager, Supply Chain Management
- Francesca Gabales Senior Consultant, Customer Experience
- Jon Magin Senior Manager, Mergers & Acquisitions